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- F.A.Q: Technical
- Technical questions and answers associated with our Autoresponders.
- 1. Why Has My Message Format Changed?
- 2. Does Our Autoresponder Software Automatically Generate The Subscriber Sign-Up Form HTML?
- 3. How Can I Send To More Than One List?
- 4. How Can I Automatically Remove A Customer From My List After They Have Purchased From Me?
- 1. Why Has My Message Format Changed? -
Top
- When you signed up for an account one of the options was to choose which autoresponder type you wanted, either Plain Text OR HTML.
Choosing an HTML autoresponder and having your message as just Plain Text, results in your message appeariing as one single block with no paragraphs, and all the formatting has been removed.
To solve this problem, go into the "Client Menu" and click on the "Change Responder Type" link. You can only do this yourself if you have a PRO account. FREE account holders will need to contact the Support department.
CLICK HERE to submit a HelpDesk Ticket.
HINT 1: You should ALWAYS preview your message using the "Preview" button in the "Message Manager. This will produce a pop-up page with a preview of exactly how your message will appear when your subscriber receives it.
HINT 2: Try to keep the length of each line to between 50 and 60 characters, and start a new paragraph after 3 to 4 sentences. This will improve the "readability" of your message!
- Updated: August 30, 2004
- 2. Does Our Autoresponder Software Automatically Generate The Subscriber Sign-Up Form HTML? -
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- The HTML code for the sign-up form is automatically generated by the system.
Simply select which data fields you wish to use, click the "Generate Sign-Up Form" button and copy the resulting code into your webpage.
- Updated: August 30, 2004
- 3. How Can I Send To More Than One List? -
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- If you have 2 products with 2 lists, you will require 2 autoresponders.
If you decide to purchase 2 autoresponders let me know, and you can have them at a reduced rate of just $19.95/month instead of what would be the usual $25.90/month.
- Updated: August 30, 2004
- 4. How Can I Automatically Remove A Customer From My List After They Have Purchased From Me? -
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- Since our autoresponder system has no way of knowing if the user has bought your software, you have 2 options:-
The first option would be to use the Search Facility to quickly find them, and then remove them manually.
The second solution is this, and requires a knowledge of a scripting language such as Perl or PHP:-
a) Set your sales notification email address so that it forwards to a script which sends a copy of the purchase notification email to your normal email address, whilst also extracting the customers email address from the Body of the email.
c) Make the script generate and send a blank email to your Autoresponder with the "From" field set as the customers email address, the "To" field set as your Autoresponder email address, and the "Subject" field set as "REMOVE".
The customer would then be automatically removed from your autoresponder.
We can setup an automatic removal system for you. It can be as flexible as you require.
Please contact us for further details.
- Updated: January 17, 2004
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