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Visitors On-Line: 26
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- F.A.Q: Customer Service And Technical Support
- Information concerning our Customer Service, Technical Support, Live Online Operator, Online HelpDesk and Online Knowledge Base.
- 1. What Makes Your Support And Customer Service Better Than Other Companies?
- 1. What Makes Your Support And Customer Service Better Than Other Companies? -
Top
- Unlike other companies, we care about our customers. If you've got a question or a problem related to our services then we want to know about it!
Our aim is to provide the best service, the best value for money, and the fastest response to ALL queries and questions you may have.
We want you to enjoy using our services and sleep well at night knowing that your online business is safe in our hands.
So, how do we do that?
1) Our Live Operator is online at our website to answer your queries. Just click on the "Live Operator" button and you'll be able to chat immediately!
2) We have a very comprehensive online HelpDesk where you can contact support, track your queries and response times. Typical response times range from 10 mins to 8 hours, depending on the severity of the issue.
3) Access to our Knowledge Base where you can search for and view information on related subject matter.
4) We can also be contacted by telephone or post. Click Here for our contact information.
As you can see, we try our best to make life easier for you. After all, if you're happy we're happy!
- Updated: August 30, 2004
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